Delivery Information

When will I receive my order?

Your order will be delivered to you on the day and slot selected by you. If we are unable to deliver the order during the specified time duration (this sometimes happens due to unforeseen situations) we will schedule the delivery to the next available delivery slot.

How do I change the delivery info (address to which I want products delivered)?

You can change your delivery address on our website once you log into your account. Click on “My Account” and go to the “Update My Profile” section to change your delivery address.

How much are the delivery charges?

Rs 30/- will be charged for the orders below Rs 800/-, free of charge will be offered for orders above than Rs800/-

Will someone inform me if my order delivery gets delayed?

In case of a delay, our customer support team will keep you updated about your delivery.

What is the minimum order for delivery?

There is no minimum order for delivery, but we charge a nominal delivery fee as follows. Rs 30/- will be charged for the orders below Rs 800/-, free of charge will be offered for the orders above than Rs 800/-

Do you do same-day delivery?

We do same-day delivery provided you place your order before 12 noon on the day you want delivery.

What is Same Day Delivery?

pthiripala.adipoly.com offers same-day delivery. All you have to do is order before 12 noon and we will deliver it to you the same day evening*. Any order placed after 12 noon will be delivered the next day in the slot chosen by you. *Subject to slot availability.

Is Same Day Delivery applicable to only a few products or all products?

The Same-day Delivery is applicable to our entire range of products. *Subject to product availability.